Your Questions, Answered

Straightforward advice on water softeners, hard water, and getting the most from your Notric system.

The salt level in my Notric doesn't seem to go down — what's wrong?

This can sometimes be caused by a salt bridge — where a hard crust forms on top of the salt while the space below is empty. Gently push a handle or similar tool into the salt to break up any crusting. If the salt genuinely isn't being used, the system may not be regenerating correctly. Contact your dealer for a diagnostic check.

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More answers on water softeners, hard water, and your home.

More answers on water softeners, hard water, and your home.